Determining the Effect of Online Service Quality toward Perceived Risk, Customer Attitudes, Relationship Quality, Online Purchase Intention, E-Loyalty, and Purchasing Behavior

This study aims to investigate and explain 1) the impact of online service quality on perceived risk, 2) the impact of online service quality on customer attitudes, 3) the impact of online service quality on online relationship quality, 4) the impact of perceived risk on customer attitudes, 5) the impact of perceived risk on online…
Read more


February 16, 2022 0